Loop Invoicing Guide | Loop


February 23, 2023·min read


Invoicing is an essential process for any business or individual that provides goods or services to clients or customers. An invoice is a document that outlines the details of a transaction between a seller and a buyer, including the products or services provided, their quantity, and the total cost. In this guide, we will cover the basics of invoicing, including its definition, importance, and common terms used.


Definition of Invoicing

An invoice is a commercial document that contains a list of goods or services provided, their prices, and the total amount due for payment. It serves as a record of the transaction and is typically used for accounting and tax purposes. Invoices can be issued by businesses, freelancers, or individuals, and they are usually sent to clients or customers after the delivery of goods or services.


Importance of Invoicing

Invoicing plays a crucial role in maintaining the financial health of a business. It ensures that all transactions are recorded and documented, making it easier for businesses to keep track of their sales and expenses. Invoicing also helps to improve cash flow and reduces the risk of payment delays or non- payment by clients. In addition, proper invoicing practices can help businesses to maintain positive relationships with their clients and customers.


Common Invoicing Terms

Invoice number: A unique reference number or code that helps to identify the invoice and track it in the system.

Item description: A detailed description of the goods or services provided in the transaction.

Quantity: The number of units of the product or service provided in the transaction.
Price: The unit cost of the goods or services provided.

Total amount: The total cost of the goods or services, including any applicable taxes or discounts.




Chapter 1: How Invoicing Works

Invoicing is a critical component of business operations as it helps keep track of inventory, accounting, and tax purposes [3]. Invoicing involves creating an invoice and sending it to a client, indicating the goods or services provided, payment terms, and due dates [1]. Loop invoicing software is an online invoicing solution that streamlines the invoicing process for small businesses in Kenya, Nigeria, Tanzania, and Rwanda [4].


Process of Invoicing

The invoicing process involves creating an invoice, sending it to the client, and receiving payment. The invoice should contain a unique reference number or code, the name and contact details of the issuer, and the name and invoice address of the recipient [1]. With Loop, you can easily create professional-looking invoices with just a few clicks, eliminating the need for manual invoicing processes [4].


Creating an Invoice

Creating an invoice requires a detailed description of the goods or services provided, the date of the invoice, and the total amount due [3]. With Loop invoicing software, you can easily create invoices and automate the entire invoicing process to save time and reduce errors [4].


Sending an Invoice

Sending an invoice involves delivering the invoice to the client via mail, email, or fax [1]. Loop invoicing software allows you to send invoices directly to clients via email, making the process faster and more efficient [4].


Payment Terms and Due Dates

The invoice should include the payment terms, including the due date, and any other relevant information regarding payment. This information is critical to ensure timely payment and avoid any disputes [1]. With Loop invoicing software, you can set payment terms and due dates, and send automated payment reminders to clients, ensuring timely payment [4].


Late Payment Fees and Reminders

Late payment fees can be added to invoices to encourage timely payment and discourage late payments. The invoice should clearly indicate the late payment fees and the due date for payment [1]. With Loop invoicing software, you can add late payment fees to invoices, and send automated payment reminders to clients to reduce the risk of late payments [4].


Chapter 2: Legality of Invoices

In Kenya, Nigeria, Tanzania, and Rwanda, it is important to understand the legality of invoices and their implications. This chapter will discuss the legality of invoices and why it is important to issue legal invoices.


Are Invoices Legally Binding?

According to the laws in Kenya, Nigeria, Tanzania, and Rwanda, invoices are legally binding documents that act as evidence of a transaction between the buyer and the seller. This means that both parties are legally obligated to fulfill their responsibilities as stated in the invoice. Therefore, it is crucial to ensure that invoices contain accurate and complete information to avoid disputes and legal issues. [[2]]


Importance of Legal Invoices

Legal invoices are important for several reasons. Firstly, they help in record-keeping for tax and accounting purposes. Secondly, they act as proof of delivery of goods and services to the buyer. Thirdly, they protect both the buyer and the seller in case of any disputes or legal issues. Therefore, it is essential to ensure that invoices comply with the legal requirements in Kenya, Nigeria, Tanzania, and Rwanda.


Invoice Terms and Conditions

Invoices should contain terms and conditions that specify the details of the transaction, such as the quantity and price of the goods or services sold, the payment terms, and the delivery terms. These terms and conditions should be clear and concise, to avoid any misunderstandings between the parties. Invoices should also clearly state the payment methods that are accepted. Loop invoicing software is an example of an invoicing software that allows businesses to customize their invoice terms and conditions to comply with the legal requirements in Kenya, Nigeria, Tanzania, and Rwanda. With Loop invoicing software, businesses can create and send professional invoices that are legally binding and compliant. [[1]]


Chapter 3: Invoicing Best Practices

Invoicing is an essential aspect of running a business, and adopting best practices can save time, reduce errors, and improve payment processing. Here are some best practices to follow when invoicing clients


Common Invoicing Mistakes to Avoid

Invoicing errors can lead to payment delays or even non-payment. To avoid these mistakes, make sure that your invoices contain all necessary details, including the date, invoice number, contact details, and a detailed description of goods or services provided. Avoid typos and ensure that you have the correct payment terms and conditions listed.


How to Improve Invoicing Efficiency

Improving invoicing efficiency can save time and reduce errors. Use invoicing software that can automate the invoicing process and send reminders to clients. Loop invoicing software is one such solution that is specifically designed for small businesses in Kenya, Nigeria, Tanzania, and Rwanda. Loop boasts an impressive set of features, including easy invoicing creation, payment reminders, payment tracking, and integration with payment platforms like MPESA, Paga, and M-Pesa. Using Loop can help small businesses save up to 80% of their invoicing time. [1]


Tips for Professional Invoicing

Professional invoicing can help you build trust with your clients and streamline your accounting processes. Use professional invoicing templates and include your logo and branding elements. Ensure that your invoices are clear and easy to read, with all necessary information listed. Provide payment options that are convenient for your clients, such as online payment gateways, bank transfers, or mobile payment platforms.


Chapter 4: Frequently Asked Questions about Invoicing

Invoicing can be a confusing topic, and many questions arise when it comes to issuing and receiving invoices. Here are some of the most frequently asked questions about invoicing:


What does Invoicing Mean?

Invoicing is the process of issuing a bill or an invoice to a customer for goods or services provided. An invoice serves as a request for payment from the customer.


When Should a Customer Be Invoiced?

A customer should be invoiced as soon as the goods or services have been delivered. Invoicing in a timely manner helps to ensure that payments are received promptly.


Does an Invoice Have to be Signed?

No, an invoice does not necessarily have to be signed. However, it is a good practice to obtain a signature from the customer to acknowledge that they have received and accepted the goods or services provided.


Who Does the Invoicing in a Company?

Invoicing is typically done by the finance department or the accounting team in a company. In some cases, a small business owner may handle invoicing themselves.


Can Invoice Numbers Have Letters?

Yes, invoice numbers can have letters in addition to numbers. The important thing is to ensure that the invoice numbers are unique and sequentially assigned to each invoice.


Can an Invoice Be Used as a Receipt?

Yes, an invoice can be used as a receipt if it contains all the necessary details, such as the date, description of the goods or services, price, and any taxes or discounts.


Which Invoice is Available in the Discount Column?

The invoice that is available in the discount column is the invoice that shows the discounted price of the goods or services being provided.


Where is the Invoice Number on a Receipt?

The invoice number can typically be found at the top of the receipt or near the date of the receipt.


Which Invoices Were Paid?

The invoices that have been paid can be tracked through a payment management system or accounting software. This will show a record of all invoices issued and their payment status.


Why is Invoicing Important?

Invoicing is important because it ensures that a business is paid for the goods or services provided, which is essential for financial sustainability. Invoicing also helps to maintain accurate financial records and aids in resolving disputes related to payment.


What is Invoice Reconciliation?

Invoice reconciliation is the process of comparing invoices to other documents, such as purchase orders and receipts, to ensure that they match and the correct payment is made. This helps to prevent errors and discrepancies in the payment process.


Can an Invoice Be Cancelled in GST?

Yes, an invoice can be cancelled in GST if it was issued in error or if the goods or services were not delivered. The cancellation should be accompanied by a credit note to adjust the accounts.


Which Invoicing Service Should I Use?

There are many invoicing services available, but Loop invoicing software is a great option to consider in Kenya, Nigeria, Tanzania, and Rwanda. Reduce paperwork by up to 70% with Loop’s easy-to-use invoicing software. Loop also offers features like automatic payment reminders and online payment options to help businesses get paid faster.


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